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How Can I Troubleshoot Custom Code?

Melody Jaimon • December 9, 2022

If you've added custom code to your site that's slowing it down or stopping you from modifying it, it's most likely due to the code not being properly structured or HTTPS compatible.

Solution

The following can assist you in troubleshooting custom code issues:


  • Restore your site to a point before the custom code was introduced (even if you haven't generated a backup, the editor will make one for you when you publish or enter developer mode).
  • To manually resolve the issue, access Developer mode.
  • Load the non-secured editor to load scripts that were not embedded over a secure connection. Log in to http://my.Website Builder.co?nossl to get started.
  • If you cannot access the editor when your site first loads, try visiting it on a separate page by providing a different URL in your editor link, such as https://my.WebsiteBuilder.co/home/site/XXXXXXXX/about. When you get there, you may remove and re-add the problematic page, or you can enter developer mode to solve the problem in the site's code.
  • If you have any links in your code that begin with (http:// or //) and your site is utilizing HTTPS or you are in the preview, you must update them to https:// instead.

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