Crown Street, Wollongong, 2500
Crown Street, Wollongong, 2500
Crown Street, Wollongong, 2500
Store supports a variety of payment methods: PayPal Standard, PayPal Express Checkout, PayPal Advanced, PayPal Payflow Link, and PayPal Payments Pro solutions.
Call 1-877-455-1481 if you have sales-related questions about setting up a new PayPal service and would like to talk with a PayPal Product Specialist. Call (1) 888-221-1161 if you have customer support issues with an existing PayPal account and wish to speak directly with a PayPal Customer Service person.
PayPal Standard is the most user-friendly PayPal option. . In addition to standard PayPal account payments, this method also enables users to pay using a credit card without having to register a PayPal account beforehand.
Follow these steps for each shipping method you've set up in your PayPal account. Skip this step if you don't have any shipping options on this page.
Please ensure that you follow each of the actions outlined above. Otherwise, you might experience problems with your PayPal orders.
* The auto-return feature will force your customers to return to your store (and to which URL) after completing the payment at PayPal. Generally, this option isn't required: PayPal will provide a button like 'return to store' that will redirect customers back to the shop.
However, you can choose to allow it in the following situations:
The most important aspect is to enable IPN (Instant Order Notifications). IPN is a message provided by PayPal to StoreFront over a secure connection that indicates the payment's status. This option notifies your StoreFront shop whether a customer's payment was successfully processed or if the transaction failed. StoreFront can modify the order status accordingly upon getting such a signal. IPN must be correctly configured in your PayPal account for StoreFront to accept purchases automatically.
This step is required to prevent problems with shipping calculations in the StoreFront store: If you have shipping prices set up in your PayPal account, they may override the rates set up in your StoreFront shop. As a consequence, the order may be marked as Awaiting Payment.
PayPal's Express Checkout is a more sophisticated solution. It offers a different checkout method for your StoreFront store.
Have you ever created an API certificate or signature?
This payment method needs an SSL-encrypted website.
PayPal Payflow Link and PayPal Advanced are offered to merchants in the United States, Canada, Australia, and the United Kingdom.
PayPal Advanced is only available to US merchants.
PayPal Payflow is a true payment gateway that connects your website to your merchant account (a type of bank account that enables businesses to accept credit card payments and receive payments straight to their bank account) and payment processor (a company that handles credit card transactions for a merchant acquiring bank). You can find further information regarding
PayPal Payflow here.
PayPal Payments Advanced can be used if you do not have a merchant account.
This payment method enables online stores to accept credit card payments without leaving the website. With the following exceptions, PayPal Payments Advanced is similar to the PayPal Payflow gateway in terms of integration (so you can use it with our Payflow interface):
Please visit
this link for further information.
If you do not want to open a merchant account, you can accept credit cards without leaving your site using PayPal Advanced.
PayPal Payments Pro Hosted enables you to securely take credit card and PayPal payments without requiring your customers to leave your StoreFront store: all payment choices are shown in an inline frame on the final checkout step.
Pro PayPal Payments Hosted only functions for
United Kingdom, France, Australia, Hong Kong, Italy, Spain, and Japan.
All PayPal services let credit card payments without a PayPal account. If your clients are required to sign up for a PayPal account to make a payment, there can be a variety of causes, ranging from cookies to your PayPal account settings. Please refer to the following for detailed instructions: www.paypal-community.com/t5/How-to-use-PayPal/buy-now-button-requires-paypal-login-or-account/m-p/15587.
Yes, if you have a Personal account, StoreFront will operate with it. Use the PayPal Standard payment method.
If you see an order in PayPal but not in StoreFront, first ensure that your PayPal module is correctly configured and that all of the processes in this section have been completed. IPN communications require special care; they must be enabled.
If all PayPal settings are correct, view the IPN History tab in your PayPal backend and look for any problems or IPN messages that have failed. If there are any unsuccessful messages due to the missing orders, try sending them again:
If the aforementioned steps do not resolve the problem, please contact our support staff, and we will analyze it thoroughly.
If an order is successfully placed and you have entirely charged the consumer for it, it should be marked as "Paid." The status "Awaiting Payment" indicates that the order is pending or has been placed, but the funds have not yet been sent to your account. You may see the error returned by PayPal in the order details, part of the Additional information section of the Store Control Panel.
There can be various reasons why certain PayPal orders have the status "Pending Payment" instead of "Paid."
Here is a list of potential explanations for the delay:
The most common explanation for the aforementioned is an eCheck payment that has not yet been cleared. After an eCheck has been cleared (typically within 3 to 5 days), the order status will immediately be updated to Paid.
In this scenario, orders are often handled correctly, and payment is received. This error notice will appear in the order details on the Sales page of the StoreFront control panel. There are three potential reasons:
As a precaution against any hacking efforts, StoreFront mandates that payments be sent to the PayPal email address listed in the StoreFront admin panel. StoreFront changes the order status to Awaiting Payment, or PayPal will record the order as pending if the transaction has a different email.
Both email addresses linked with your PayPal business account are legitimate. Therefore PayPal approved the payment. However, only one of the email addresses should get the funds.
You must verify that the correct PayPal email address was entered in your StoreFront control panel, Settings, Payment, and Account Details. If you are uncertain as to which email address you are receiving payments from, you may contact PayPal customer service.
When a payment is made, PayPal sends StoreFront an IPN (immediate payment notification) message containing payment information. The store checks this IPN message and changes the order status if everything is in order. If for whatever reason (due to a mistake or an outage), the PayPal server has not responded to our request to verify the transaction (i.e., we do not know if the IPN message was legitimate or not), the order status will be changed to Pending Payment.
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