Crown Street, Wollongong, 2500

Custom Fields at Checkout

Melody Jaimon • August 18, 2022

Custom fields enable you to gather additional data from your customers during checkouts, such as country-specific tax IDs, notes on how to fulfil orders, or any other information. In your Store, you may add as many custom fields as you like to the conventional one-page checkout.


The information that your customers provide into custom checkout fields is shown in order details and admin order alerts. It may also show in invoices and/or customer notifications from your Store. Filling up the forms may be made necessary or optional for your consumers.


Custom checkout fields allow you to gather data for the whole purchase. See Product Options for details on particular goods such as custom sizing.

Available Field Types

The following custom field types may be added to checkout:


  • Text fields (single-line or paragraph)
  • Radio buttons
  • Drop-downs
  • Date and time pickers
  • Selection buttons
  • Checkboxes


It is up to you to choose which field type is most suited to the data you want to gather. Date and time selectors, for example, may be used for calendars, text boxes for delivery instructions or gift greetings, and selection buttons for customer feedback surveys.

Add Custom Fields to Checkout

In your Store, one-page checkout entails inputting an email address, shipping address, and pickup details, as well as selecting shipping methods, pickup methods, and payment choices. Except for the final "Thank you for your purchase" page, you may add an infinite number of custom fields to any of the checkout phases.


To include custom fields in the checkout process, follow these steps:


  1. Click eCommerce in the editor's sidebar, then click Manage Store.
  2. Select General from the Settings menu.
  3. Select the Cart & Checkout option.
  4. Click Add Custom Fields under the Custom Checkout Fields section.
  5. Select +Add Field.
  6. After selecting the appropriate field type, click Next Step.
  7. Create a title for the custom checkout field, then fill in the rest of the field information based on its type. Use the Option picked automatically drop-down menu to determine which option is selected by default for fields containing choices.
  8. Choose Next Step.
  9. Select the checkout step where the custom field appears from the Select checkout step for field display drop-down menu.
  10. Enable the Required field toggle if consumers must complete a field or choose an option before proceeding with checkout.
  11. Change the location of the field data in the order details by clicking Set up field display after order placement.
  12. If required, enable the Show field in invoices and Show field in customer emails toggles.
  13. To publish the field, click Create and Display at Checkout, or click Create Without Display to continue generating the field without making it accessible to consumers at checkout. Fields may be enabled or disabled later.

See How Our Agency Can Drive Massive Amounts of Traffic to Your Website

Website Design designed for your audience and to be found on Google Searches
SEO - unlock relevant and increased SEO traffic. 

Paid Media - effective paid strategies with a clear ROI.

Get Started

Love My Online Marketing has 10+ Years of working alongside businesses and helping them grow. Discuss your options for online success from website Design and Development through to Google Marketing. Book a Free 20min Discovery Call.

Book A Discovery Call

Do you want more traffic and business leads?

Love My Online Marketing is determined to make a business grow. Our only question is, will it be yours?

Let's Chat
Leave a review card
By Melody Jaimon February 5, 2025
Google Business Profile reviews can be one of your most successful digital marketing tactics, and the best part is that it's free! Whether you run a small local business or a large enterprise, having a steady stream of positive reviews can significantly impact your online presence and customer trust. 
A book titled brand identity sits on a desk next to a keyboard
By Melody Jaimon January 21, 2025
Branding has evolved from ancient symbols to modern strategies shaping businesses. Explore its history, milestones, and future innovations. Read more now!
A smiling woman in glasses working on a laptop in a bright office.
By Melody Jaimon December 17, 2024
Learn how to streamline your marketing efforts with our guide to setting up an effective direct mail campaign. Discover tips for targeting your audience, crafting compelling messages, and boosting response rates for maximum impact.
woman browsing using her phone
By Melody Jaimon November 25, 2024
In this article, we highlight the importance of technologies that help iPhone users tackle cyber threats and have a safe browsing experience.
Laptop displaying LinkedIn logo and tagline on blue screen, with plant in the background.
By Melody Jaimon November 5, 2024
Learn how to add admins to your LinkedIn Page in this step-by-step guide. Boost engagement, improve page management, and expand team collaboration on LinkedIn with ease!
collaboration at work
By Melody Jaimon November 3, 2024
Create impactful annual reports for charities and non-profits by focusing on audience needs, maintaining consistency, and paying attention to design elements. Read more here.
a man clicking on domain on an augmented reality UI
By Melody Jaimon October 29, 2024
Have you been given access to your domain by your agency? Learn how to manage your domain access in this blog post.
black-themed website
By Melody Jaimon October 16, 2024
Learn the pros, cons, and latest trends in black website design. Find out how this bold aesthetic impacts user experience, branding, and site performance. Read more here.
seo concepts on paper
By Melody Jaimon October 11, 2024
Protect your website from Google algorithm updates with white hat SEO techniques. Learn strategies to enhance your organic rankings while adhering to Google's best practices.
woman using a laptop and writing an e-mail
By Melody Jaimon October 1, 2024
This guide will teach you step by step how to set up an email marketing campaign with MailChimp. Learn to use this powerful tool!
More Posts
Share by: