Streamline Your Workflows with Aircall + TeamWave Integration

Benefits of Aircall and TeamWave Integration for Your Business

By integrating Aircall with TeamWave CRM, businesses can seamlessly connect their Aircall phone system with the TeamWave CRM software to enable a smooth and efficient communication flow between the two platforms.

Once integrated, users can access customer details and call history directly from the TeamWave platform, giving them a more holistic view of their customer interactions. On top of that, information is always available for sales and support representatives for them to use as conversation openers. 

During these conversations, your employees can gather valuable customer insights and document all relevant data in a centralised location that other team members can access. This ensures that important customer information is readily available for enhanced customer service and support. 

In addition, the integration also enables users to log calls automatically and create contacts, leads or opportunities directly from their call activity. By combining the call system and CRM, businesses can better manage customer relationships and workflows, and ensure their teams have the conditions they need to provide a high level of customer service.

Whether you are a startup or an owner of a mid-sized business, you can have a comprehensive understanding of the steps we undertake to seamlessly integrate your Aircall into your TeamWave CRM software. 

Let’s get started!



How to Integrate Aircall With Your TeamWave CRM Software

1. Aircall + Webhook Setup:

• In the left panel, click “Integrations & API”, click the “Discover Integrations” tab and select “Webhook”.

• Open your Teamwave and go to your “Profile,” then click the “API Key” tab and copy it.

• We upload the custom-code we created to a web server.*
• Replace the API Key with the Teamwave API Key you copied from Step 2. You can edit or update the code and click update to save the changes.



Takeaway

With the integration of Aircall and TeamWave, sales and support teams can share real-time information, automate simple, repetitive tasks, make personalised calls, access voice calling features, increase productivity, and work more efficiently. This integration is incredibly beneficial as it empowers your team to access all the necessary data within a unified platform, optimising your workflow and enabling you to deliver better customer service.

If you require assistance integrating Teamwave and Aircall, Love My Online Marketing is here to help. As an expert in this field, we can offer you affordable rates and high-quality integration. Please don't hesitate to contact us if you have any questions or would like to discuss this further.